Contacting Castle Credit Finance
At Castle Credit Finance, we are here to help. Whether you have a query about your account, need assistance with our services or would like to provide us with feedback, there are many ways to get in touch with us.
Ways to get in Touch:
• Telephone: You can contact our Customer Services Team on +4420 8040 1789 Monday to Friday from 9:15am to 5:15pm (Excluding Bank Holidays).
• Branch: You can visit our Branch at 10 Stratton Street Mayfair W1J 8LT, Monday to Friday from 9:30am to 4pm (Excluding Bank Holidays).
• Email: You can send an email to enquiries@castlecreditfinance.com.
• Secure Message: If you are registered for our Digital Banking Platform, you can send us a secure message via Online or Mobile Banking.
• Complaints: We take your feedback seriously and if something has not gone right, please let us know so we can assist in resolving the matter. Please visit our Complaints page for further details on how to raise a complaint.
If you have a general query about your account, you can also use the Enquiries Form below to get in touch with us.
